Knowledge Base
Our complete library of help articles lives in the Solatech Knowledge Base (KB) on Zoho Desk. You will find step-by-step instructions, setup and configuration guides, product and measurement reference, and answers to the questions our Support Team fields most often — for Focus, SalesPRO, Product Designer and the fabrication system.
What you will find there
Articles are organized by product and searchable from the portal. The Knowledge Base (KB) is maintained by our Support Team and updated as the software and vendor catalogs change, so it is always the most current source.
- Focus
- SalesPRO
- Product Designer 5
- SWCS Fabrication System
- Product Designer 4.2
- Dealer Ordering System (DOS)
- Lasers
Can't find what you need? Contact our Support Team and we will help — and add the article.
API, webhooks and technical docs
Integrating with Solatech, or pulling quote and order data into your own systems? The developer portal carries the API reference, webhook payloads, authentication and the rest of our technical documentation.