FAQ
Installing the software, remote sessions, logins and getting help from a technician.
How do I set up payment processing in Focus 2.0?
Use the link below to schedule a one-on-one session to get your payment processing set up and customized to fit your business needs.
Does Focus 2.0 provide payment processing, and what forms of payment can I accept?
Yes, payment processing is a feature of Focus 2.0. Accepted payment methods include:
- Credit card (Visa, Mastercard, American Express, Discover)
- ACH bank draft (for bank transfers and manually entering paper checks)
- Cash App Pay
- Google Pay
- Affirm financing
- Payment links
Does Solatech support Electronic Data Interchange (EDI)?
Yes. Vendors can update PO line item statuses within Focus 2.0 using EDI.
Can I attach images or documents to quotes?
Any electronic file type can be attached to customer records, quotes, sales, and purchase orders within Focus 2.0. Documents can also be attached to line items on quotes.
How do I enroll in Solatech University?
Enrolling in Solatech University takes 3 easy steps:
- Go to Solatech University
- Click the Profile icon in the top-right corner
- Click Sign Up and complete the form
Once your request is approved, you will be assigned the appropriate self-paced learning course. Note: When completing the Sign Up form, use the same email address you use to log into Solatech Focus 2.0.
For additional assistance, email Sales@Solatech.com.